A real-time, web-enabled, collaborative supplier portal that strengthens supplier relationships through self-service. Suppliers see their POs, manage their shipments, respond to inquiries, and stay informed — without phone calls and emails to your team.
Procurement teams spend half their time chasing suppliers and the other half answering their questions. Multiplied across hundreds of suppliers, that is a full-time job that creates no value. The fix is to give suppliers self-service access to the data they need — securely, with governance — and to free your team to focus on actual procurement.
Retail ViVA Supplier Portal empowers suppliers to manage their interactions with you — from onboarding through ongoing supply-chain transactions. Suppliers get visibility into POs, shipments, invoices, and payments. They submit quotations, respond to inquiries, update advance shipping notices. Your team gets fewer calls and a faster procure-to-pay cycle.
Real-time, secure collaboration with suppliers on the portal. Improves supplier service levels, accelerates transactions, and strengthens the supplier relationship.
Suppliers see their purchase orders, shipment details, invoice details, payment details, and other correspondence — all in one secure portal view.
Suppliers submit quotations online, bid in response to RFQs, and respond to procurement inquiries — all without back-and-forth email.
Suppliers update advance shipping notices in the portal. WMS receives in advance, plans dock and labour, accelerates putaway.
Self-service supplier interaction streamlines the entire procure-to-pay process — fewer manual touches, faster cycle times, lower processing cost.
Self-service for routine supplier queries reduces internal manpower demand. Procurement team focuses on strategy and negotiation, not on answering "where is my payment?".
This module is not "integrated" with the rest of Retail ViVA — it is the rest of Retail ViVA, expressed at one functional surface.
That means data flows in and out without configuration, without API contracts, and without the failure modes that come from stitching software together.